Data is driving the 4th industrial revolution; and at the centre of the disruption is the ability of machines to make sense of the data at speed and scale and with enhanced insight. The potential of cognitive computing to embed human-like intelligence into new services and applications is viewed as a threat by many; but we at Chatterbox Labs embrace the opportunity to weave intelligence into the design.
The First Industrial Revolution used water and steam power to mechanize production. The Second used electric power to create mass production. The Third used electronics and information technology to automate production. Now a Fourth Industrial Revolution is building on the Third, the digital revolution that has been occurring since the middle of the last century. It is characterized by a fusion of technologies that is blurring the lines between the physical, digital, and biological spheres.
This new revolution will create disruption; opportunities and threats will emerge. On one hand dire predictions of millions of people losing their jobs and on the other the potential for some of the world’s most significant problems to be solved. The future can’t be predicted precisely but a popularist debate has emerged whereby machines takeover and make us all redundant.
The debate focusses on what academics have termed the point of ‘singularity’ – a view that in the future the machines with ‘intelligence’ built in will somehow not necessarily gain ‘consciousness’ but will become smart enough to design their own machines that will be smarter than us. Elon Musk is one of those concerned by the potential threat of AI;
“I think we should be very careful about artificial intelligence. If I had to guess at what our biggest existential threat is, it’s probably that. So we need to be very careful,” said Musk in a further interview in 2014. “I’m increasingly inclined to think that there should be some regulatory oversight, maybe at the national and international level, just to make sure that we don’t do something very foolish.”
In terms of a theoretical possibility at some point in the future ‘singularity’ may occur and perhaps it is prudent to recognize this but for right here and the near present the ‘machines’ will work for us. The machines are not as ‘clever’ as humans and they rely on human instruction to ‘understand’ what to look for; the fact that the software can then process at a speed and scale far beyond a humans capacity is in effect what makes a machine ‘smarter’. Through removing this ‘limitation’ of human ability cognitive technology allows humans to be smarter, more efficient and to focus on applying learning from the ‘insights’ derived from machines processing the data at speed. Mark Zuckerburg responded to a question posted on his Facebook account about the threat of AI; he saw the potential dangers as "far-fetched… and much less likely than disasters due to widespread disease, violence, etc". He added: "I think we can build AI so it works for us and helps us".
The previous revolutions have all created threats to the status quo and opportunity to advance; revolutions bring change – change is always constant – it just happens faster and with greater potency at certain times. ‘Cognitive’ should be understood and embraced to advance humankind; elevating our abilities to create new services, ways of doing ‘work’ and unleashing our creative powers.
Chatterbox Cognitive Engine delivers artificial intelligence, machine learning and natural language processing capability in one day to provide mid level business analysts with the ability to create new cognitive products in days. Over 6 years of research and development by our PhD educated data scientists are embedded within the process and methods available to our partners creating new cognitive products for their clients.
For more information please visit our web site www.chatterbox.co or contact Andrew Watson, VP Strategic Alliances, Andrew@chatterbox.co